Why should I back the campaign now?
Once the Kickstarter campaign closes, the introductory pricing here will no longer be available. If you want the absolute lowest price and best deal, you’ll want to pledge before the campaign ends.
Last updated: September 13, 2023 00:11
Are these STL files? Will STL files be available?
This project is for physical miniatures. At this time we are not offering STL files for this campaign.
Last updated: September 13, 2023 00:11
Where are the miniatures being produced?
All of the miniatures are being produced at our two facilities in the USA.
Last updated: September 13, 2023 00:11
Do the miniatures come pre-assembled?
Most of the minis will be a single piece (bases are separate, see renders on the campaign page for accurate depiction). Due to the practicalities of injection molding, some minis will be in two or more parts. These can be assembled using super glue (cyanoacrylate). The parts will only fit one way and will not require instructions.
Last updated: September 13, 2023 00:11
Are bases included?
Yes, each mini will come with an appropriately sized round black plastic base. The bases are sized 25mm, 50mm, 75mm and are ~3mm tall. The base is not part of the miniature and will need to be attached using super glue (cyanoacrylate).
Last updated: September 13, 2023 00:11
Do I need to prime the minis before painting?
For all of the miniatures produced in SioRes no primer is necessary. You can paint directly on them with acrylic paint. Although you can use primer if you wish (even spray primer is OK to use). Any minis we decide to produce via spin-cast in urethane plastic will require a wash and primer coat before painting. See the “About our Miniatures” graphic on the campaign page for more details on why we may produce some miniatures in different material and the differences between the materials.
Last updated: September 13, 2023 00:11
Will there be a pledge manager?
Yes, we will have information on that once the campaign ends. The pledge manager will open approximately 2-3 weeks after the campaign ends.
Last updated: September 13, 2023 00:11
How do I pledge for an add-on?
There are two ways to do so. First, you can now include add-ons as part of your Kickstarter pledge. We have a bunch of add-ons available within Kickstarter which you can view when selection your pledge options.
Alternatively, add the dollar amount of the add-ons you wish to purchase to your pledge total. You will be credited your full pledge amount in the pledge manager after the campaign to allocate towards any add-ons you wish to purchase.
Last updated: September 13, 2023 00:11
Can I purchase more than one copy of a pledge?
Yes, additional pledges will be available in the pledge manager after the campaign ends. If you add funds to your Kickstarter pledge those funds will be credited to you in the pledge manager to allocate towards any add-ons or additional pledges offered there.
Last updated: September 13, 2023 00:11
Can I purchase additional copies of any of the miniatures included in the Encounter Kits?
We will have a la carte purchasing options for all Next Level Encounters Kit miniatures, including stretch goals and the Gold Dragon available in the pledge manager.
Last updated: September 13, 2023 00:11
Does a $1 pledge get me access to the pledge manager?
You will need to back the campaign at the Pledge Manager Access level ($10) to get access to the pledge manager after the campaign ends.
Last updated: September 13, 2023 00:11
Will there be a retailer pledge level?
No, we do not plan to offer one for this campaign. If you are a retailer, please message us directly with inquiries.
Last updated: September 13, 2023 00:11
What is the scale of the miniatures?
28mm scale. If you are familiar with WizKids D&D line miniatures scaling, these miniatures are comparably sized.
Last updated: September 13, 2023 00:11
Are the sizes of the miniatures being listed anywhere?
Yes, we have a Google sheet that is linked on the campaign page which details the height (mm) of all revealed and unlocked models and the size base it will come with.
Last updated: September 13, 2023 00:11
Will the narrative guides included with the Encounters Kits be 5E or OSE compatible?
The narrative guides provided will be system-neutral so you can use them with any rules system you prefer.
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Will the narrative guides be available as a PDF?
Yes, we will distribute the appropriate download links for the narrative guides to backers based on which Encounter Kits were included in their pledge.
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Do you ship to Russia?
At this time we are unable to fulfill pledge rewards into Russia. If you are located in Russia and wish to make a pledge, please message us directly for details on possible fulfillment options.
Last updated: September 13, 2023 00:11
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.